Skip to content

Pricing Strategy

Pricing Tiers

Our three-tier pricing model is designed to serve different customer segments while maximizing revenue and market penetration.


Tier Comparison

Feature Basic Standard Enterprise
Monthly Price ¥299 ¥599 ¥1,299
Annual Price ¥3,050 (15% off) ¥6,110 (15% off) ¥13,260 (15% off)
Max Devices 5 20 Unlimited
Bandwidth 20Mbps 50Mbps 100Mbps
Uptime SLA 99% 99.5% 99.9%
Support Hours Business (9am-6pm) Extended (8am-10pm) 7x24
Response Time 24 hours 8 hours 2 hours
On-site Support Optional (+¥500) Included
Hardware Customer provides Included (rental) Included (ownership)
Setup Fee ¥500 ¥300 Waived

Basic Tier (¥299/month)

Target Customer

  • Solopreneurs and micro-businesses (1-3 people)
  • TikTok sellers just starting out
  • Individual content creators
  • Low device count (phone + laptop)

Value Proposition

  • Most affordable entry point
  • Good for testing the service
  • Sufficient for basic TikTok/Instagram access

Profitability

Monthly Revenue:     ¥299
Monthly Cost:        ¥120 (VPS ¥80 + Exit Node ¥40)
Gross Margin:        60%
Monthly Profit:      ¥179

Upsell Strategy

  • After 3 months, offer upgrade to Standard when they need more devices
  • 30% of Basic customers upgrade within 6 months

Target Customer

  • Small teams (5-15 people)
  • Established TikTok Shop sellers (¥1M+ annual GMV)
  • Social media marketing teams
  • Cross-border e-commerce businesses

Value Proposition

  • Best value per device (¥30/device for 20 devices)
  • Includes router hardware (rental model)
  • Extended support hours cover evenings
  • Most popular tier (60% of customers)

Profitability

Monthly Revenue:     ¥599
Monthly Cost:        ¥180 (VPS ¥100 + Exit Node ¥60 + Hardware ¥20)
Gross Margin:        70%
Monthly Profit:      ¥419

Upsell Strategy

  • Offer Enterprise when they hit 20 device limit
  • Upsell on-site support visits (¥500 each)

Enterprise Tier (¥1,299/month)

Target Customer

  • Large teams (20+ people)
  • Social media agencies managing multiple brands
  • E-commerce companies with multiple product lines
  • Companies requiring SLA guarantees

Value Proposition

  • Unlimited devices - entire office covered
  • Highest priority support with 2-hour response
  • Own the hardware after 12 months
  • Dedicated account manager
  • Best for mission-critical operations

Profitability

Monthly Revenue:     ¥1,299
Monthly Cost:        ¥280 (VPS ¥120 + Exit Node ¥100 + Hardware ¥40 + Support ¥20)
Gross Margin:        78%
Monthly Profit:      ¥1,019

Retention Strategy

  • Quarterly business reviews
  • Proactive monitoring and optimization
  • Custom SLA terms available
  • Volume discounts for multiple locations

Pricing Psychology

Why These Price Points?

¥299 (Basic): - Just under ¥300 psychological barrier - Compare to: Astrill VPN ¥150/device × 2 devices = ¥300 - Perceived value: Same price, better solution

¥599 (Standard): - Double the Basic price, 4× the value (20 vs 5 devices) - Compare to: ExpressVPN ¥80/device × 10 devices = ¥800 - Perceived savings: ¥200/month vs DIY VPN approach

¥1,299 (Enterprise): - Premium positioning (>2× Standard) - Compare to: IPLC ¥5,000-20,000/month - Perceived bargain: 90% savings vs enterprise alternatives


Add-On Services

Add-On Price Gross Margin
On-site Installation ¥500 one-time 60%
Additional Router ¥800 one-time 40%
Priority Bandwidth (100Mbps+) +¥300/month 75%
Dedicated IP Address +¥500/month 80%
On-site Support Visit ¥500 per visit 55%
Custom Rule Configuration ¥1,000 one-time 85%
Training Session (2 hours) ¥800 one-time 90%

Strategy: Add-ons increase ARPU (average revenue per user) by 15-20%


Discounts & Promotions

Annual Prepayment Discount

15% off (equivalent to 2 months free):

Tier Monthly Annual (15% off) Savings
Basic ¥3,588 ¥3,050 ¥538
Standard ¥7,188 ¥6,110 ¥1,078
Enterprise ¥15,588 ¥13,260 ¥2,328

Benefits: - Improves cashflow - Reduces churn (committed customers) - 70% of customers choose annual after Month 3

Volume Discounts (Multiple Locations)

  • 2-5 locations: 10% off
  • 6-10 locations: 15% off
  • 11+ locations: 20% off + dedicated account manager

Target: Franchise businesses, multi-branch companies

Referral Program

  • Referrer: 1 month free service OR ¥300 cash
  • Referee: ¥200 off first month

Expected: 30% of new customers from referrals by Month 6


Competitor Price Comparison

Consumer VPNs (Per-Device Model)

Provider Price/Device/Month 10 Devices 20 Devices
Astrill ¥150 ¥1,500 ¥3,000
ExpressVPN ¥80 ¥800 ¥1,600
Surfshark ¥60 ¥600 ¥1,200
Our Standard ¥599 total ¥599 ¥599

Savings: 50-80% vs competitor per-device pricing

DIY VPS Approach

Component Monthly Cost
VPS (Vultr/DigitalOcean) ¥80
Exit Node (if needed) ¥50
Router Hardware (amortized) ¥25
DIY Cost ¥155
Time Investment 10+ hours/month
Our Basic ¥299
Time Investment 0 hours (managed)

Value Prop: Pay ¥144/month more for zero hassle and professional support

Enterprise Solutions

Solution Monthly Cost Our Enterprise Savings
IPLC Dedicated Line ¥8,000+ ¥1,299 84%
SD-WAN (Cato/Aryaka) ¥12,000+ ¥1,299 89%
MPLS + VPN ¥15,000+ ¥1,299 91%

Positioning: 80% of enterprise performance at 10-15% of cost


Cost Structure Breakdown

Per-Customer Costs (Standard Tier Example)

Fixed Costs (per customer/month):

VPS (shared 1:10 ratio):        ¥100
Exit Node (shared 1:20 ratio):  ¥60
Router Hardware (rental):       ¥20
Monitoring & Support:           ¥10
────────────────────────────────────
Total Fixed Cost:               ¥190

Variable Costs (usage-based):

Bandwidth Overage (rare):       ¥10
On-site Visits (avg 0.1/month): ¥5
────────────────────────────────────
Total Variable Cost:            ¥15

Total Cost per Customer/Month:

Fixed + Variable:               ¥205
Revenue (Standard Tier):        ¥599
────────────────────────────────────
Gross Profit:                   ¥394
Gross Margin:                   66%

Scaling Economics

Economies of Scale (100+ Customers)

As customer base grows, unit costs decrease:

Customers VPS Cost/Customer Exit Node/Customer Support/Customer Total Cost Margin
10 ¥100 ¥60 ¥20 ¥205 66%
50 ¥80 ¥50 ¥15 ¥165 72%
100 ¥60 ¥40 ¥12 ¥132 78%
500 ¥40 ¥30 ¥8 ¥98 84%

Key Insight: Profitability improves dramatically with scale due to infrastructure sharing


Revenue Scenarios

Conservative Scenario (100 customers by Month 12)

Tier Customers Monthly Revenue Annual Revenue
Basic 30 ¥8,970 ¥107,640
Standard 60 ¥35,940 ¥431,280
Enterprise 10 ¥12,990 ¥155,880
Total 100 ¥57,900 ¥694,800

Add-ons (+15%): ¥104,220
Total Annual Revenue: ¥799,020

Base Scenario (200 customers by Month 18)

Tier Customers Monthly Revenue Annual Revenue
Basic 50 ¥14,950 ¥179,400
Standard 130 ¥77,870 ¥934,440
Enterprise 20 ¥25,980 ¥311,760
Total 200 ¥118,800 ¥1,425,600

Add-ons (+18%): ¥256,608
Total Annual Revenue: ¥1,682,208

Aggressive Scenario (500 customers by Month 24)

Tier Customers Monthly Revenue Annual Revenue
Basic 100 ¥29,900 ¥358,800
Standard 350 ¥209,650 ¥2,515,800
Enterprise 50 ¥64,950 ¥779,400
Total 500 ¥304,500 ¥3,654,000

Add-ons (+20%): ¥730,800
Total Annual Revenue: ¥4,384,800


Pricing Optimization Strategies

Dynamic Pricing (Future)

  1. Seasonal Promotions
  2. TikTok shopping festivals (Black Friday, 11.11): 20% off first month
  3. New year promotion: 3 months for price of 2

  4. Usage-Based Tiers (Year 2+)

  5. Charge based on actual bandwidth consumed
  6. ¥0.50 per GB for overage
  7. Incentivizes efficient usage

  8. White-Label Reseller Pricing

  9. Wholesale: 40% off retail price
  10. Resellers mark up 50-100%
  11. Scale customer acquisition without marketing spend

Price Sensitivity Analysis

Willingness to Pay (Survey Data)

Based on pilot customer interviews:

Segment WTP (Monthly) Our Price Margin
Solopreneurs ¥200-400 ¥299 Optimal ✅
Small Teams ¥500-800 ¥599 Optimal ✅
Agencies ¥1,000-2,000 ¥1,299 Optimal ✅

Pricing Position: - Basic & Standard: Mid-point of WTP range (maximizes volume) - Enterprise: Lower third of WTP range (encourages upgrade from Standard)

Price Elasticity

Estimated demand elasticity: -1.5 (elastic)

If we reduce Standard tier by 10% (¥599 → ¥539): - Demand increases by 15% - Revenue increases by 3.5%

Decision: Hold current pricing for Year 1, revisit after achieving 100 customers


Churn & Retention Impact on Pricing

Monthly Churn Rates by Tier

Tier Monthly Churn Annual Retention
Basic 8% 36%
Standard 5% 54%
Enterprise 2% 78%

Key Insight: Higher-priced tiers have LOWER churn (more committed customers)

Lifetime Value by Tier

Tier Monthly Price Avg Lifetime LTV LTV:CAC Target
Basic ¥299 12 months ¥3,588 5:1
Standard ¥599 18 months ¥10,782 10:1
Enterprise ¥1,299 36 months ¥46,764 20:1

Strategy: Focus sales efforts on Standard & Enterprise for better unit economics


Pricing Playbook Summary

Pricing Principles

  1. Value-Based Pricing: Price based on value delivered (unlimited devices), not cost
  2. Good-Better-Best: Three clear tiers drive upsells
  3. Anchor High: Enterprise tier makes Standard look affordable
  4. Lock-In Annual: 15% discount incentivizes prepayment and reduces churn

Tactical Recommendations

  • Lead with Standard Tier in sales materials (60% choose it)
  • Discourage Basic for teams >3 people (low LTV, high churn)
  • Upsell Enterprise proactively when customers hit 15+ devices
  • Protect Margins: Resist discounting below 10% except for annual prepay

Risks to Monitor

  • Competitor Price War: If competitors drop prices, emphasize service quality
  • Economic Downturn: Offer downgrade path to reduce churn
  • Regulatory Changes: May need to adjust positioning and pricing

Next: See Revenue Projections for detailed financial forecasts and break-even analysis.